How long will my booking be held if I am running late?

The hire time will start from the booking time indicated at the time of booking and will end at the stated return time. If you have provided contact information, we will attempt to call you should you fail to show for your designated pick-up time, just in case your arrival time has suddenly changed. If you are running late, and are able to let us know with a phone call to the branch, we can always make sure we hold the booking for you and adjust times accordingly. No refunds will apply for failure to show without cancelling 24 hours in advance.

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